Introduction
Our Privacy Policy forms part of and must be read in conjunction with, website Terms of Service. We reserve the right to change this Privacy Policy at any time. We respect the privacy of our users and every person who visits our our website. Here, BlueSpace Retail Services refers to as (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website www.bluespaceretailservices.com (“website”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.
About us
BlueSpace Retail Services is a Software as a Service (SaaS) provider aimed at webshops and fulfillment centers. With our many years of experience in and with warehouses, we help small and large companies to optimize their warehouse processes.
Data collection
We collect personal information that you voluntarily provide to us when registering with us, expressing an interest in obtaining information about us or our services, when participating in activities on the website, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use. The personal information we collect can include the following:
- IP-address
- Webpages you have visited
- User-agent of the device you are using
- Personal information provided through contact forms and/or email
Do you use our warehouse management system? In addition to the above data, we also process:
- (Company) name
- (Company) address
- (Company) telephone number
- (Company) email address
- Company VAT id
- Company Chamber of Commerce id
- Other information provided through contact forms and/or email
Have you placed an order with a webshop that uses BlueSpace WMS to process orders? Then we process the following personal data:
- Name
- Address
- Telephone number
- Email address
- Order history
- IP-address
- User-agent of the device you are using
- Personal information that was submitted by the webshop
- Personal information that was submitted using the order note field
Data collected automatically
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP-address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP-address. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
Data collected from other sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties.
Data usage
We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below:
- To send administrative information
- For our Business Purposes, and/or for Legal Reasons. We may use your personal information to send you a product, service, and new feature information, and/or information about changes to our terms, conditions, and policies.
- To request feedback
- For our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our website.
- To protect our website
- For Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- To enable user-to-user communications
- With your consent, we may use your information to enable user-to-user communications with each user’s consent.
- To enforce our terms, conditions and policies
- For our Business Purposes and as legally required.
- To respond to legal requests and prevent harm
- As legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Google Analytics
- We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services and to develop website content.
- For other Business Purposes
- We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improve our website, products, services, marketing, and experience.
Data usage
We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below:
- To send administrative information
- For our Business Purposes, and/or for Legal Reasons. We may use your personal information to send you a product, service, and new feature information, and/or information about changes to our terms, conditions, and policies.
- To request feedback
- For our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our website.
- To protect our website
- For Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- To enable user-to-user communications
- With your consent, we may use your information to enable user-to-user communications with each user’s consent.
- To enforce our terms, conditions and policies
- For our Business Purposes and as legally required.
- To respond to legal requests and prevent harm
- As legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Google Analytics
- We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services and to develop website content.
- For other Business Purposes
- We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improve our website, products, services, marketing, and experience.
Data sharing
only share and disclose your information in the following situations:
- Compliance with laws
- We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital interests and legal right
- We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
- Vendors, consultants, and other third-party service providers
- We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business transfers
- We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-party advertiserd
- We may use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to our website and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.
- Affiliates
- We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business partners
- We may share your information with our business partners to offer you certain products, services, or promotions.
- With your consent
- We may disclose your personal information for any other purpose with your consent. Other users
- When you share personal information (for example, by posting comments, contributions, or other content to the website) or otherwise interact with public areas of the website, such personal information may be viewed by all users and may be publicly distributed outside the website in perpetuity.
Third-party websites
Our website may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of the data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our website. You should review the policies of such third parties and contact them directly to respond to your questions.
Data retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Data safety
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
Your rights
You may at any time review or change the information by contacting us using the contact information provided below:
We may change or delete your personal information, upon your request to change or delete your information from our databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.
Opt-out
General
You have the right to opt-out of certain uses and disclosures of your Personal Information. Where you have consented to us for the Processing of your Personal Information, you may withdraw that consent at any time and opt-out to further Processing by contacting [email protected]. Even if you opt-out, we may still collect and use non-Personal Information regarding your activities on our Services and/or information from the advertisements on Third-Party websites for non-interest-based advertising purposes, such as to determine the effectiveness of the advertisements.
Email and telephone communications
We may also send you certain non-promotional communications regarding our Services and you will not be able to opt-out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).
Mobile devices
We may occasionally send you push notifications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our website. You may opt out of this collection by changing the settings on your mobile device.
"Do Not Track"
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Opting out of email marketing
You can unsubscribe from our marketing email list at any time by clicking on the
unsubscribe
link in the emails that we send or by contacting us using the details provided below.
You
will then be removed from the marketing email list – however, we will still need to send
you
service-related emails that are necessary for the administration. You can also opt-out
by
contacting us using the contact information provided below:
[email protected]
Policy updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact
Data Protection Officer
We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions about this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact Data Protection Officer, at our e-mail [email protected]. If you have any other questions or comments about this policy, email us at [email protected].